Quinn Mail

Automatically populates the risk management application with insights from the conversation transcript. Makes risk inventories that were previously too laborious and provides immediate time savings for the advisor.

Automates complete claims processing from intake to decision. Assesses coverage, calculates benefits, checks fraud indicators, and prepares back office actions instantly. As a digital claims handler, it ensures faster processing, fewer errors and maximum control over the process.

Instantly turns a customer conversation into a substantiated mortgage advice. Mortgage Advise Agent supports the preparation of appropriate and compliant advice based on customer data, income information and financing options: it analyzes scenarios, calculates monthly costs and identifies risks or deviations. This ensures faster advice, higher quality files and more certainty towards the customer and regulator.

New and existing customers are automatically checked against relevant laws and regulations. Identities, risk profiles and missing data are immediately revealed, including suggested follow-up actions. This makes onboarding faster and keeps the customer base demonstrably compliant.

Discovers commercial opportunities in service calls and automatically sets up follow-ups in the CRM. This ensures more revenue from existing customer contact, without additional sales effort.

Answers customer questions directly and automatically via the application or website and seamlessly transfers to a staff member for complex questions. Delivers 24/7 support at scale, reducing support costs and improving service quality.

Processes customer emails fully automatically by linking messages to the appropriate file, creating tasks and generating instant reply suggestions. Communication flows directly into your workflow, without a separate inbox. This prevents missed follow-ups and keeps the process organized and efficient.

Connects internal and external data sources in one secure infrastructure, so AI agents always have up-to-date and contextual information. Makes data from systems readily available for analysis and automation. This prevents data silos and provides the foundation for reliable and scalable AI applications.

Automatically checks every customer call for quality and compliance with processes and regulations. Identifies discrepancies early and makes compliance continuous rather than random. This lowers risk and increases audit readiness.

Automatically registers customer conversations in the correct file and immediately sets up follow-up actions, including summaries, tasks and emails. Administrative processing in the CRM is fully automatic. This reduces manual work and prevents crucial call details from being lost.