In episode 5 of Business TalQX – the Podcast, Victor ter Beke and Tom Dehouck discuss how the Bow-Tie model plays a key role in customer retention. In this blog, we delve deeper into the model, and provide practical tips for implementing the model yourself.
When Is Your Agent Ready to Go Live in a Regulated Industry? Practical Tips
An AI agent that acts smoothly is not the same as an agent that understands the subject matter....
